customer – موقع شبرون

Shein Customer Says She Was Sent a Vial of Human Blood and a Can of Beans in Viral TikTok

موقع شبرون للتقنية والأخبار- متابعات تقنية: A customer is using TikTok to force Shein and FedEx to explain how they allowed a glass vial of human blood and a can…

icshebron 15 مارس، 2024

مقالات التقنية

Citi exec: Generative AI is transformative in banking, but risky for customer support

Join leaders in Boston on March 27 for an exclusive night of networking, insights, and conversation. Request an invite here. Generative AI has created a profound and positive shift inside…

icshebron 7 مارس، 2024

وسائل الترفيه وسائل تكنولوجية

41 state attorneys general tell Meta to fix their customer support for hacking victims

موقع شبرون للتقنية وأخبار العالم- متابعات تقنية: A group of 41 state attorneys general are demanding that Meta step up its support services for users who have been victims of…

icshebron 6 مارس، 2024

مقالات التقنية

WordPress says VIP customer data not shared without consent

Users of the popular blogging and web publishing platform WordPress reacted with alarm to a report this week from 404 Media on documentation showing that WordPress parent company Automattic was…

icshebron 28 فبراير، 2024

مقالات التقنية

HiOperator unveils QAScout, setting new standards in customer support quality

San Francisco-based HiOperator startup which focuses on customer support technology, is tackling one of the industry’s most persistent challenges today with the launch of QAScout, an AI-powered tool designed to…

icshebron 15 فبراير، 2024

Rasa lands M to supercharge customer service with generative AI assistants

مقالات التقنية

Rasa lands $30M to supercharge customer service with generative AI assistants

San Francisco-based Rasa, a startup working to streamline enterprise customer service with generative AI, has raised $30 million in a series C round of funding, co-led by StepStone Group and…

icshebron 15 فبراير، 2024

مقالات التقنية

OpenAI board chairman launches AI agent startup to elevate customer experiences

Bret Taylor, the former co-CEO of Salesforce and the current chairman of OpenAI’s board, just made his play in the rapidly growing conversational AI space with the launch of Sierra,…

icshebron 14 فبراير، 2024

أخبار التقنية

DPD error caused chatbot to swear at customer

The parcel delivery firm says the mistake was a result of a system update, which has been disabled.

icshebron 19 يناير، 2024

Ask-AI gets M to advance customer support

مقالات التقنية

Ask-AI gets $11M to advance customer support

Join leaders in San Francisco on January 10 for an exclusive night of networking, insights, and conversation. Request an invite here. Customer support is one of the more obvious areas…

icshebron 10 يناير، 2024

وسائل الترفيه وسائل تكنولوجية

Mint Mobile says hackers accessed customer information during a security breach

موقع شبرون للتقنية وأخبار العالم- متابعات تقنية: Mint Mobile, the prepaid mobile carrier backed by Ryan Reynolds, notified customers via email this weekend that their information may have been stolen…

icshebron 24 ديسمبر، 2023